Questions people ask before they buy
I don’t know her size. Does that matter?
No. She picks her own size and color when she orders, and every piece has a size guide. If she lands between two sizes, the guide tells her which way to go.
When does she get it?
The moment your order goes through, unless you pick a date — then it arrives that morning. If you send it to your own email, you can print it or forward it whenever you like.
Can she use it on anything?
Anything on bisousandco.com, shipping included. If the piece costs more than the card, she pays the difference at checkout. If it costs less, the rest stays on her card.
Does it expire?
No. It keeps its full value until she uses it.
Can I add a message?
Yes — up to 200 characters, with your name. It appears in the email she receives.
What if the email never arrives?
Ask her to check her spam folder first. If it isn’t there, write to us with your order number and we’ll resend it.
Can I return a gift card?
No — gift cards are final sale. Everything she buys with it is covered by our 30-day policy.