
Questions people ask before they buy
What size should I order?
Your usual US size. Wide feet, wide ankles or thick socks: take the half size up. The full guide is under Size & fit.
Boots never fit my calves. Will these?
They stop just above the ankle, so there’s no shaft to zip over your calf. The ribbed knit collar stretches over a full ankle and hugs a slim one.
Can I wear them in rain and snow?
They’re city boots with a deep lug sole, not snow boots, and we don’t call them waterproof.
How high is the heel?
A low block heel on a chunky lug sole: enough to lift the line of your jeans, not enough to feel like heels.
Which color should I choose?
Khaki is a warm sand beige with a sand sole, and it shows scuffs more. Black is smooth, with a black sole.
How do I care for them?
Khaki: spray it with a protector before the first wear, then brush off dry dirt. Black: wipe with a barely damp cloth.
Can I return them?
Yes, within 30 days of delivery, unworn with their tags and packaging: another size or color, or store credit. Anything that arrives damaged, defective or not what you ordered is on us.
