
Questions people ask before they buy
What size should I take?
Order by your usual US shoe size, using the list under Size & fit: each size is one EU size, with the longest foot it fits. Between two sizes, with a wide foot or a high instep, take the larger one, because the two bands sit across the top of your foot. Only a narrow foot takes the smaller one.
Will my heel hang off, or my foot slide forward?
On an open slide, both come from the wrong length. Too short, and your heel sits past the back of the platform. Too long, and your foot slides toward the front. That’s why each size lists the longest foot it fits. If the length isn’t right, exchange them for another size within 30 days of delivery.
Is the platform soft?
The fur is soft. The platform under it is firm rubber, and we’d rather say it now: it doesn’t bend like a flat slipper, and there’s no memory foam. That firmness is what lets it go outside. The softness you feel comes from the plush footbed and the fur around your foot.
Is it easy to walk in?
On a flat floor, yes. The platform looks the same height at the heel and at the toe: it isn’t a wedge. It’s still a platform, so take stairs slowly. If you’d rather stay close to the ground, the New York Slipper sits low.
Can I wear them outside?
For short trips on dry ground, yes: the coffee, the car, the mail, the patio. The sole is rubber with a tread, but the fur on the sides sits close to the ground. Keep them away from rain, puddles and wet grass, and brush the sides when you come back in.
Do they shed or flatten?
Faux fur can leave a few fibers in the first days, and the plush flattens a little where you step most. A gentle shake or a soft brush helps both. We won’t promise it never happens, and anything that arrives damaged or defective is on us.
Is it real fur?
No. The bands, the platform cover and the footbed are faux fur. No animal fur.
New York Slipper or Courchevel Slide?
The New York Slipper has two curly straps on a sole that sits low to the ground, made for the house. The Courchevel Slide sits on a thick platform wrapped in faux fur, with a black rubber sole for a dry step outside.
Which color should I pick?
Dusty Rose is a soft old pink, the color at the top of the page. Cream is a warm off-white and shows dust first. Mushroom is a soft taupe brown. Brown is a medium warm brown. Black is black. All five have the same black rubber sole underneath.
Can I return or exchange them?
Yes, within 30 days of delivery, unworn and in their packaging: an exchange for another size or color, or store credit for the full amount. Return shipping is on you. Anything that arrives damaged or defective is on us, and we won’t ask you to send it back.













